Non-Discrimination & Language Access Notice
At HealingHaven Home Healthcare LLC, we comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of any of these characteristics.
Free Aids and Services
HealingHaven provides the following services free of charge to people with disabilities and to those whose primary language is not English, to ensure effective communication:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible digital formats)
- Qualified interpreters for languages other than English
- Written translations and translated health materials
Requesting Language or Accessibility Support
If you need these services, please contact us:
- Phone: (619) 663-7999
- Email: info@healinghavenhh.com
- Office Hours: Monday–Friday, 9 AM – 5 PM
How to File a Discrimination Complaint
If you believe that HealingHaven has failed to provide these services or discriminated in another way, you may file a grievance with our Civil Rights Coordinator at the contact above.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Website: https://ocrportal.hhs.gov
- Phone: 1-800-368-1019 | TDD: 1-800-537-7697
- Mail: U.S. Dept. of Health & Human Services, 200 Independence Ave. SW, Room 509F, HHH Bldg., Washington, D.C. 20201
HealingHaven Home Healthcare LLC complies with Section 1557 of the Affordable Care Act, California Department of Public Health regulations, and ACHC accreditation standards related to non-discrimination and access.